Returns & Exchanges

At Claude & Co, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn, tagged items. If your garment doesn't fit perfectly or meet your expectations, our streamlined process ensures a quick and easy exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the original items with all tags attached into their original packaging to ensure the garments remain protected during transit.

• 3.
  Print and Attach Label

  Download and print your prepaid shipping label from the confirmation email, then securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking number handy while we process your refund within 5-7 business days.